SMS Privacy Disclosure

Effective Date: 01/01/2026

Arlington Hardware SMS Privacy Disclosure

At Arlington Hardware, we respect your privacy and are committed to protecting the personal information you provide when participating in our SMS text messaging programs. This SMS Privacy Disclosure explains how we collect, use, store, and protect information obtained through our text messaging services.

By opting in to receive SMS messages from Arlington Hardware, you agree to the practices described in this disclosure.

Information We Collect

When you subscribe to receive text messages from Arlington Hardware, we may collect:

Your mobile phone number
Your name (if provided)
Message interaction information
Communication preferences
Information you voluntarily provide through text messages

This information is collected solely to provide the services and communications you have requested.

How We Collect Information

Information may be collected when you:

Submit a website form
Request service or an estimate
Contact our office
Opt into text message communications
Schedule appointments or service calls
Participate in promotions or special offers

All SMS subscriptions require your consent before messages are sent.

How We Use Your Information

Arlington Hardware may use your information to:

Confirm appointments
Send service reminders
Provide project updates
Respond to customer inquiries
Deliver account-related notifications
Send promotional offers and company updates when consent has been provided
Improve customer service and communication

We only use your information for legitimate business purposes related to the services we provide.

Information Sharing

Arlington Hardware does not sell, rent, or share your mobile phone number with third parties for marketing purposes.

We may share information with trusted service providers who assist us in delivering SMS communications, managing customer relationships, or operating our business. These providers are required to maintain the confidentiality and security of your information.

SMS consent and opt-in data will not be shared with third parties for marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we maintain safeguards designed to protect the information entrusted to us.

Your Rights and Choices

You may:

Request access to your information
Request corrections to your information
Opt out of SMS communications at any time
Request deletion of applicable personal information where permitted by law

To stop receiving text messages, simply reply:

STOP

You may also contact us directly for assistance.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile service plan. Arlington Hardware is not responsible for charges imposed by your mobile provider.

Changes to This Disclosure

We may update this SMS Privacy Disclosure from time to time. Any changes will be posted on this page with an updated effective date. Continued participation in our SMS program after changes are posted constitutes acceptance of the revised disclosure.

Contact Information

If you have questions regarding this SMS Privacy Disclosure or our SMS communications, please contact:

Arlington Hardware

Address:
303 Main St, Arlington, WI 53911

Phone:
608.635.4305

Email:
info@arlingtonplumbinghvac.com

Website:
www.arlingtonplumbinghvac.com

Additional Notice

By providing your mobile phone number and opting into SMS communications, you expressly consent to receive text messages from Arlington Hardware regarding appointments, service updates, customer support, and, where permitted, promotional communications. Consent is not a condition of purchase. You may opt out at any time by replying STOP to any message.